Virgin Consumer

I had Virgin Media installed. I couldn't get Sky because I wasn't aloud a dish on the side of my house. But the Virgin Media folks came along in good time and installed my phone, Internet and cable TV. 

I would love to say that everything is rosy now and it is as far as my Internet and Phone goes but the TV is rubbish! You would think that they would get the TV part pretty well sorted but this seems to be the one area which really lets Virgin Media down. No Sky One is something I can just about live with but the new Virgin One channel is nowhere near a decent replacement for the channel. Never endless repeats of Star Trek Deep Space Nine are not exactly my choice but I guess you have to start somewhere.

I digress; my real problem is with the way the digital channels are shown on your TV and the Software and Hardware that you are given. The box is unattractive and the remote is terrible. The software you use to navigate between channels is appalling. For instance one of the features I love about Sky is that you can flick between channels easily skipping what seems like instantly from one channel to the next. With Virgin you end up pressing next waiting a few seconds and if you’re lucky the next channel will appear. More than likely though you will probably become so frustrated with waiting that you will have clicked again it then skips more than one channel aarrrggghhh!

It drives me bananas!

So what do you love or hate about Virgin Media? 

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